The American Express App (also known as Amex App) is a mobile app that allows you to manage your American Express credit cards and accounts. It is available for iOS and Android devices. Unfortunately, users are facing the American Express app not working problem.
In recent times, it has been observed that many users of the American Express App are facing problems like “American Express App Keeps Crashing”, “American Express App Keeps Freezing”, “American Express App not opening”, “American Express App not showing transactions“ and “American Express App not loading”.
So in such a situation, if you are also facing the American Express App Not Working Issue, then below we have told you how to fix American Express app stopped working Issue.
Why is My American Express App Not Working Today?
There are a few reasons why is American Express app not working properly. Some of the most common reasons include.
- Internet Connection issues – If you don’t have a stable internet connection, American Express may not be able to load properly.
- American Express Server issues – There may be a technical issue with American Express’s servers. If you’re experiencing this, you can check the American Express status page to see outages.
- Device Compatibility issues – American Express is designed to work on a variety of devices, but there may be some devices that are not compatible.
- Corrupted App Data – If the app data on your device is corrupted, it can cause problems with the app’s functionality.
- Outdated App Version – Make sure you have the latest version of the American Express app installed. You can check for updates in the App store or Google Play store.
How to Fix “American Express App Not Working” Issue?
As soon as the issue of the American Express app not working came to light, American Express app users raised the issue on eBuzzPro and Reddit. So if you are also having trouble accessing the American Express app, then you can check the below-mentioned methods one by one.
1. Check American Express App Server Status
Friends, if you are also facing the problem of the American Express app not working, then first of all, you must check the American Express app server status once with the help of the internet. Because sometimes you may have to face such problems due to the server being down.
2. Check Device Compatibility
Many users are reporting that the American Express app has stopped working on their devices. In this case, you need to check whether your device is compatible with the American Express app or not. If yes, follow the steps below to fix the American Express app not working issue.
3. Clear Cache of American Express App
If still you’re experiencing American Express App Not Working issue, you need to clear the cache of American Express App installed in your Android phone or iPhone. To clear the cache of American Express App, Go to > Settings > Apps > American Express > Clear Cache.
4. Update American Express App to The Latest Version
Friends, even after clearing the American Express App cache, if you are facing the problem of the American Express App not working, So, friends, in such a situation, your American Express app can also be an old version. So you should update the American Express app.
5. Disable VPN
Friends, even after updating the American Express App, if you are facing the problem of the American Express App not working and if you are using VPN on your device, then you have to disable VPN on your device.
6. Switch Internet Connection
Friends, now you should check the internet connection on your phone. It is often seen that, due to poor internet connections, many technical errors have to be faced. Therefore, you should definitely try another internet connection.
7. Restart Your Device
Friends, even after following all the steps given above, if you are facing the problem of the American Express app not working, then you should try restarting your phone. Because restarting the device fixes many minor bugs.
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