The Capital One Mobile app is a free app that allows you to manage your Capital One accounts from anywhere, at any time. It is available for free on iOS and Android devices. Unfortunately, users are facing the Capital One app not working problem.
In recent times, it has been observed that many users of the Capital One App are facing problems like “Capital One App Keeps Crashing”, “Capital One App Keeps Freezing”, “Capital One App not opening”, “Capital One App not showing transactions” and “Capital One App not loading”.
So in such a situation, if you are also facing the Capital One App Not Working Issue, then below we have told you how to fix Capital One app stopped working Issue.
Why is My Capital One App Not Working Today?
There are a few reasons why is Capital One app not working properly. Some of the most common reasons include.
- Internet Connection issues – If you don’t have a stable internet connection, Capital One may not be able to load properly.
- Capital One Server issues – There may be a technical issue with Capital One’s servers. If you’re experiencing this, you can check the Capital One status page to see outages.
- Device Compatibility issues – Capital One is designed to work on a variety of devices, but there may be some devices that are not compatible.
- Corrupted App Data – If the app data on your device is corrupted, it can cause problems with the app’s functionality.
- Outdated App Version – Make sure you have the latest version of the Capital One app installed. You can check for updates in the App store or Google Play store.
How to Fix “Capital One App Not Working” Issue?
As soon as the issue of the Capital One app not working came to light, Capital One app users raised the issue on eBuzzPro and Reddit. So if you are also having trouble accessing the Capital One app, then you can check the below-mentioned methods one by one.
1. Check Capital One App Server Status
Friends, if you are also facing the problem of the Capital One app not working, then first of all, you must check the Capital One app server status once with the help of the internet. Because sometimes you may have to face such problems due to the server being down.
2. Check Device Compatibility
Many users are reporting that the Capital One app has stopped working on their devices. In this case, you need to check whether your device is compatible with the Capital One app or not. If yes, follow the steps below to fix the Capital One app not working issue.
3. Clear Cache of Capital One App
If still you’re experiencing Capital One App Not Working issue, you need to clear the cache of Capital One App installed in your Android phone or iPhone. To clear the cache of Capital One App, Go to > Settings > Apps > Capital One > Clear Cache.
4. Update Capital One App to The Latest Version
Friends, even after clearing the Capital One App cache, if you are facing the problem of the Capital One App not working, So, friends, in such a situation, your Capital One app can also be an old version. So you should update the Capital One app.
5. Disable VPN
Friends, even after updating the Capital One App, if you are facing the problem of the Capital One App not working and if you are using VPN on your device, then you have to disable VPN on your device.
6. Switch Internet Connection
Friends, now you should check the internet connection on your phone. It is often seen that, due to poor internet connections, many technical errors have to be faced. Therefore, you should definitely try another internet connection.
7. Restart Your Device
Friends, even after following all the steps given above, if you are facing the problem of the Capital One app not working, then you should try restarting your phone. Because restarting the device fixes many minor bugs.
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