The Royal Mail App is a mobile app developed by Royal Mail, the UK’s postal service. It allows users to track their mail and parcels, buy postage, book a collection, and find their nearest drop-off location. Unfortunately, users are facing the Royal Mail app not working problem.
In recent times, it has been observed that many users of the Royal Mail App are facing problems like “Royal Mail App Keeps Crashing”, “Royal Mail App Keeps Freezing”, “Royal Mail App not opening”, “Royal Mail App not responding” and “Royal Mail App not loading”.
So in such a situation, if you are also facing the Royal Mail App Not Working Issue, then below we have told you how to fix Royal Mail app stopped working Issue.
Why is My Royal Mail App Not Working Today?
There are a few reasons why is Royal Mail app not working properly. Some of the most common reasons include.
- Internet Connection issues – If you don’t have a stable internet connection, Royal Mail may not be able to load properly.
- Royal Mail Server issues – There may be a technical issue with Royal Mail’s servers. If you’re experiencing this, you can check the Royal Mail status page to see outages.
- Device Compatibility issues – Royal Mail is designed to work on a variety of devices, but there may be some devices that are not compatible.
- Corrupted App Data – If the app data on your device is corrupted, it can cause problems with the app’s functionality.
- Outdated App Version – Make sure you have the latest version of the Royal Mail app installed. You can check for updates in the App store or Google Play store.
How to Fix “Royal Mail App Not Working” Issue?
As soon as the issue of the Royal Mail app not working came to light, Royal Mail app users raised the issue on eBuzzPro and Reddit. So if you are also having trouble accessing the Royal Mail app, then you can check the below-mentioned methods one by one.
1. Check Royal Mail App Server Status
Friends, if you are also facing the problem of the Royal Mail app not working, then first of all, you must check the Royal Mail app server status once with the help of the internet. Because sometimes you may have to face such problems due to the server being down.
2. Check Device Compatibility
Many users are reporting that the Royal Mail app has stopped working on their devices. In this case, you need to check whether your device is compatible with the Royal Mail app or not. If yes, follow the steps below to fix the Royal Mail app not working issue.
3. Clear Cache of Royal Mail App
If still you’re experiencing Royal Mail App Not Working issue, you need to clear the cache of Royal Mail App installed in your Android phone or iPhone. To clear the cache of Royal Mail App, Go to > Settings > Apps > Royal Mail > Clear Cache.
4. Update Royal Mail App to The Latest Version
Friends, even after clearing the Royal Mail App cache, if you are facing the problem of the Royal Mail App not working, So, friends, in such a situation, your Royal Mail app can also be an old version. So you should update the Royal Mail app.
5. Disable VPN
Friends, even after updating the Royal Mail App, if you are facing the problem of the Royal Mail App not working and if you are using VPN on your device, then you have to disable VPN on your device.
6. Switch Internet Connection
Friends, now you should check the internet connection on your phone. It is often seen that, due to poor internet connections, many technical errors have to be faced. Therefore, you should definitely try another internet connection.
7. Restart Your Device
Friends, even after following all the steps given above, if you are facing the problem of the Royal Mail app not working, then you should try restarting your phone. Because restarting the device fixes many minor bugs.
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