Disney+ Hotstar Error MN-1002! Steps to Fix Error

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Streaming platform Disney+ Hotstar is showing an error and users are complaining that the OTT service is not working. However, many users have reported encountering an error message “Disney+ Hotstar Error MN-1002” while using Hotstar.


A similar issue can be witnessed in both the app and the website. Sometimes Disney+ Hotstar is showing PB-4000, NM 4000 and MN 1002 errors also. Some users also tried to re-login and re-installing the app, but the issue persists.

Disney+ Hotstar Error MN-1002! Steps to Fix Error

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What is Hotstar Error MN-1002?

Hotstar error “MN-1002” is a connectivity error that occurs when there is a problem with the connection between your device and the Hotstar server. This error is usually displayed when the Hotstar app or website is unable to connect to its servers. This could be due to various reasons such as:

  • Slow or unstable internet connection.
  • Firewall or security software blocking the connection.
  • Outdated version of the Hotstar app or browser.
  • Network congestion or server overload.
  • VPN or Proxy blocking the connection.

Read More : Disney+ Hotstar Not Working on WiFi | Reason & Fixes

How to Fix Disney+ Hotstar Error MN-1002?

The “MN-1002” error on Hotstar usually occurs due to connectivity issues between your device and Hotstar’s servers. Here are some troubleshooting steps you can try to fix this error:

1. Check your internet connection

Switch Internet Connection

Ensure that you have a stable and reliable internet connection. You can try resetting your modem/router or connecting to a different Wi-Fi network.

2. Clear cache and cookies

Clear Cache, eBuzzPro

Clearing the cache and cookies of your browser or Hotstar app can help resolve the issue. You can find these options in the settings menu of your browser or app.

3. Update your browser or Hotstar app

Ensure that you have the latest version of your browser or Hotstar app. You can check for updates in the settings or app store of your device.

4. Disable VPN or Proxy

Enable Disable VPN

If you are using a VPN or proxy, try disabling it and accessing Hotstar again.

5. Try a different device

If the issue persists, try accessing Hotstar on a different device to see if the issue is with your device or Hotstar’s servers.

6. Restart your device

Restart Your Device

Sometimes simply restarting your device can help fix the issue.


7. Contact Hotstar customer support

Contact Customer Support

If none of the above steps work, you can contact Hotstar customer support for further assistance. They may be able to diagnose the issue and provide a solution to fix the error.

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