Salesforce Authenticator Not Working – Hello friends! Welcome to the eBuzzPro.com blog. And in today’s article we will know that “Why is Salesforce Authenticator App Not Working Today”? Friends, if you are also facing some issue in Salesforce Authenticator App, then you are not the only one facing problem in Salesforce Authenticator App.
Because in recent times, it has been seen that many users of Salesforce Authenticator App who have “Salesforce Authenticator not remembering location”, “Salesforce Authenticator not available”, “Salesforce Authenticator not loading”, “Salesforce Authenticator stuck on loading screen”, “Salesforce Authenticator not updating” in Salesforce Authenticator App Like had to face many problems.
So in such a situation, if you are also facing Salesforce Authenticator Not Working Issue, then below we have told you how to fix Salesforce Authenticator app stopped working issues?
Why is My Salesforce Authenticator Not Working Today?
What is Salesforce Authenticator App? Salesforce Authenticator is a mobile app that provides an additional layer of security to Salesforce users. It is a two-factor authentication (2FA) app that generates a unique, one-time verification code that you must enter along with your password to access your Salesforce account.
But recently it has been seen that Salesforce Authenticator App problems like Salesforce Authenticator Not Working Face have to be done. In such a situation, there are many reasons why Salesforce Authenticator Not Working on Android, iPhone today. Some common causes are mentioned below.
Causes of Salesforce Authenticator Not Working
- Salesforce Authenticator App Server Issue
- Salesforce Authenticator App Under Maintenance
- Your Internet Connection Issue
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How to Fix “Salesforce Authenticator Not Working” Issue?
As soon as the Salesforce Authenticator Not Working issue arose, Salesforce Authenticator App users raised the issue on eBuzzPro and Reddit. So if you are also facing trouble in accessing Salesforce Authenticator App, then you must check the below mentioned methods one by one.
1. Check Salesforce Authenticator App Server Status
Friends, if you are also facing Salesforce Authenticator Not Working problem, then first of all you must check Salesforce Authenticator App Server Status once with the help of internet. Because sometimes due to server down, you can get to face such problems.
2. Check Device Compatibility
Many users are reporting that they are facing Salesforce Authenticator app stopped working on your device issue. in this case you have to check is your device compatible with Salesforce Authenticator app. if yes, then follow steps given below to fix Salesforce Authenticator Not Working problem.
3. Clear Cache of Salesforce Authenticator App
So to fix Salesforce Authenticator app issue, you need to clear the cache of Salesforce Authenticator App installed in your Android phone or iPhone. To clear the cache of Salesforce Authenticator App, Go to > Settings > Apps > Salesforce Authenticator > Clear Cache.
4. Update Salesforce Authenticator App to The Latest Version
Friends, even after clearing the Salesforce Authenticator App Cache, if you are getting to face the Salesforce Authenticator Not Working issue. So friends, in such a situation, your Salesforce Authenticator App can also be of Outdated version. So you should update Salesforce Authenticator App.
5. Disable VPN
Friends, even after clearing the Salesforce Authenticator App Cache, if you are getting to face the Salesforce Authenticator Not Working issue. So friends, in such a situation, if you are using VPN on your device, then you have to Disable VPN on your device.
6. Switch Internet Connection
Friends, now you should check your phone’s internet connection once. Because it has often been seen that due to bad internet connection also many technical errors have to be faced. So you must try another internet connection once.
7. Restart Your Device
Friends, even after following all the above steps, if Salesforce Authenticator Not Working problem is coming. Then you should try restarting your phone. Because friends, after many small bugs are fixed by restarting the device.
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