Canva App isn’t Working, Here’s What You Can Do!

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Canva App is a free graphic design platform that allows anyone to create professional-looking designs. Suddenly huge numbers of users are reporting on eBuzzPro Community and Reddit that Canva app isn’t working today properly on Android or iPhone.


Why is Canva App Not Working Today?

canva app not working
Canva App (📷: eBuzzPro)

It seems that Canva App currently experiencing some technical issues. Several users have reported on Reddit encountering Canva app not loading or opening problem.

Here’s Few reasons behind the Canva App problems:

  1. Internet Connection issues – If you don’t have a stable internet connection, Canva may not be able to load properly.
  2. Canva Server issues – There may be a technical issue with Canva’s servers.
  3. Device Compatibility issues – Canva is designed to work on a variety of devices, but there may be some devices that are not compatible.
  4. Corrupted App Data – If the app data on your device is corrupted, it can cause problems with the app’s functionality.
  5. Outdated App Version – Make sure you have the latest version of the Canva app installed. You can check for updates in the App store or Google Play store.

Read: Canva an Error Occurred While Saving Your Design

Potential Solutions for Canva App Issue

If you’re experiencing issues with Canva app on your android phone or iPhone, here are some troubleshooting steps you can try to resolve the problem:


1.) Check Internet Connection: Verify you have a stable Wi-Fi or mobile data connection. A weak signal can disrupt app functionality.

2.) Check for Canva’s server outages: Sometimes, the Canva app may not be working because of a server outage. Visit their website or social media for updates on any ongoing outages or technical difficulties.

Check Server Status

3.) Clear App Cache & Data: Clearing the app’s cache and data can sometimes resolve temporary glitches. To clear the cache of Canva App, Go to > Settings > Apps > Canva > Clear Cache.

Clear Cache

4.) Force Restart & Update: Close the app completely, then restart your phone. Ensure you have the latest Canva app version installed.

5.) Double-check Credentials: Ensure your username and password are correct, and caps lock is off. Consider resetting your password if needed.

6.) Reinstall the app: If the above steps don’t work, try uninstalling and reinstalling the Canva app. This can sometimes resolve deeper issues.


7.) Contact Canva customer support: If you’ve tried all the above solutions and the Canva app is still not working, reach out to their customer support for personalized assistance. They can help diagnose the specific problem and guide you towards a solution.

Read: Fix Canva Uploads Not Showing

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