Royal Mail is a British postal service and courier company. Royal Mail Tracking is a service that allows you to track the progress of your mail or parcel. Unfortunately, some users are facing Royal Mail tracking isn’t working problem.
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Royal Mail is a trusted and reliable way to send mail and parcels. It has a long history of providing excellent service to its customers. To track your item, you will need the tracking number. This number is usually 12-27 characters long and can be found on your receipt, or in the email confirmation you received.
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So friends, if you’re thinking that “Royal Mail tracking not showing anything”, this article could help you get rid of this Royal Mail tracking not working problem.
Read: Fedex Tracking Not Working Today
Why Royal Mail Tracking is not Working Today?
There are a few reasons why is Royal Mail tracking not working properly. Some of the most common reasons include.
- The Tracking Number is Incorrect – One possible reason is that you may have entered the reference number incorrectly. It is usually 12-27 characters long and can be found on your receipt, the shipping label, or in the email confirmation you received when you sent your item.
- The Item has Not Yet been Scanned – It can take some time for Royal Mail to scan an item after it has been posted. If your item has only been recently posted, it may not have been scanned yet.
- Problem with Royal Mail Tracking System – This is rare, but it can happen. If you are sure that the tracking number is correct and the item has been scanned by Royal Mail, but the tracking information is not showing up, you can contact Royal Mail customer service for help.
- The Item is being Returned to Sender – If the address on the shipping label is incorrect, your item may be returned to sender. This can also delay the tracking information from being updated.
- The Item is being Delayed due to a Backlog – If Royal Mail is experiencing a backlog of parcels, it can delay the delivery of your item. This can also delay the tracking information from being updated.
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Potential Solutions for Royal Mail Tracking Issue
If you are experiencing issues with the Royal Mail tracking not recognised issue, here are some possible ways to fix this Royal Mail Tracking problem.
Read: Royal Mail App Not Working?
1. Check The Tracking Number
If you have entered the tracking number incorrectly, you will not be able to track your item. So make sure you have entered the tracking number correctly. It is usually 12-27 characters long and can be found on your receipt, the shipping label, or in the email confirmation you received when you sent your item.
2. Wait a Few Hours
Royal Mail usually scans items within a few hours of being posted. However, it can take longer in some cases. If you have recently posted your item, it is best to wait a few hours before tracking it.
It can take some time for the tracking information to be updated. If you have just recently posted your item, it may not have been scanned yet.
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3. Clear the Cache and Cookies of Your Browser
If still Royal Mail tracking not working, Sometimes, cached data can interfere with the tracking process. To clear the cache and cookies of your browser, follow these steps:
- Open your browser.
- Click on the three dots in the top right corner of the screen.
- Select “Settings”.
- Click on “Privacy and security”.
- Scroll down and click on “Cookies and site data”.
- Click on “Clear cookies and site data”.
- Select the “Cookies and other site data” option and click on “Clear”.
4. Try Tracking Your Item using a Browser
Sometimes, technical issues can cause problems with tracking. If you are tracking your item on a computer, try tracking it on a mobile phone or tablet. You can also try using a different browser, such as Chrome or Firefox, to see if that fixes the problem.
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5. Contact Royal Mail Customer Service
If you have tried all of the above and you are still having Royal Mail tracking not showing results problem, you can contact Royal Mail customer service for help. They will be able to investigate the issue and help you track down your item.
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