“MaxView” is a new feature in the Disney+ Hotstar app that allows users to watch cricket matches in vertical mode on their mobile devices. It was developed in collaboration with the International Cricket Council (ICC) and launched ahead of the ICC Men’s Cricket World Cup 2023. Unfortunately, users are reporting the “Hotstar Maxview Not Showing Up” issue.
MaxView is an opt-in feature that includes live feed, scorecard, and vertical ad formats. It also enables additional capabilities like a single-player frame, allowing users to get a closer glimpse of their favorite player, and a split view.
On Reddit, some users are discussing the “Disney Plus Hotstar Maxview Not Working?” topic. So if you’re also curious to know about this question, read this article until the end.
Why is Disney Plus Hotstar App Maxview Option Not Showing Up?
There are a few reasons why you might be facing Hotstar Maxview Not Showing Problem. Some of the most common reasons include:
1. The MaxView Feature is Not Available in Your Region
The MaxView feature is currently only available in select countries, including India, the United Kingdom, the United States, and Australia.
2. Internet Connection Issue
If your internet connection is slow or unstable, then Maxview mode could not load properly. This could be one of the reasons.
3. Outdated Disney+ Hotstar App
If you’re using an outdated version of the Disney+ Hotstar app on your device, then this could be a reason for the Maxview feature not showing.
4. You’re Not Logged in
The MaxView option is only available to logged-in users. If you are not logged in, you will not see the option in the app.
How to Fix “Hotstar Maxview Not Showing or Not Working” Problem?
If you are experiencing issues with the Hotstar app Maxview option not showing, here are some possible ways to fix this Hotstar Maxview Not Working problem.
1. Check Your Region
Make sure that you are in a region where MaxView is available. Currently, MaxView is only available in India, the United Kingdom, the United States, and Australia. If you are not in a region where MaxView is available, you will not be able to see the MaxView option in the Disney Plus Hotstar app.
2. Check Your Internet Connection
Make sure that you have a stable internet connection. The MaxView feature requires a fast and stable internet connection to stream the video and audio feeds. If your internet connection is slow or unstable, you may not be able to watch cricket matches in MaxView mode.
3. Update Your App
Sometimes, in an outdated app you’ll face Maxview feature missing issue. Make sure that you are using the latest version of the Disney Plus Hotstar app. You can check for updates on the Google Play Store or the App Store.
4. Log in to Your Account
Make sure that you are logged in to your Disney Plus Hotstar account. You will not be able to see the MaxView option if you are not logged in.
To log in to your Disney Plus Hotstar account, open the app and tap on the “Log In” button. Then enter your email address and password and tap on “Log In”.
5. Clear Disney+ Hotstar App’s Cache
If you are still facing the issue of Maxview not showing up in the Hostar app, then the outdated app cache might be the cause of the problem. In this situation, you need to clear your app cache.
To clear the cache and data for the Disney+ Hotstar app, Go to Settings > Apps & Notifications > See all apps > Disney+ Hotstar > Storage & cache > Clear cache and Clear storage.
6. Uninstall and Reinstall the Disney+ Hotstar App
Sometimes uninstalling and reinstalling can fix more serious problems with the app. To uninstall the Disney Plus Hotstar app on Android, press and hold the app icon, and then tap on “Uninstall”.
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