Are you facing “Play Store Error DF-DFERH-01” issue with Google Play Store? The “play store error df-dferh-01” is a common error that occurs on Android devices when trying to download or update an app from the Google Play Store. Now users are thinking Google Play Store is not working.
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When this error occurs, users may receive a message that says Something Went Wrong “Error retrieving information from server. [DF-DFERH-01]” or “Error while retrieving information from server. [DF-DFERH-01]”. This error code can be frustrating for users as it prevents them from downloading or updating apps from the Play Store.
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Why is Play Store Error DF-DFERH-01 Showing?
There could be several reasons why is the Play Store Error DF-DFERH-01 Message Showing. Here are some possible causes.
- Corrupted Cache Data – If the cache data of the Google Play Store app is corrupted, it can cause this error.
- Network issues: A poor or unstable internet connection can also cause this error. Make sure you have a strong and stable internet connection.
- Outdated Version of the Google Play Store App – If you are using an outdated version of the Google Play Store app, it can cause this error. Make sure your app is up-to-date.
- Account-Related issues – If there is an issue with your Google account, it can cause this error. Try removing and re-adding your Google account.
- Third-Party Apps Interfering with Google Play Store – Some third-party apps or settings on your device can interfere with the Google Play Store app and cause this error.
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Potential Solutions for Play Store Error DF-DFERH-01
If you are experiencing issues with Play Store, here are some possible ways to fix this Google Play Store Error DF-DFERH-01 problem.
1.Clear Cache and Data of the Google Play Store App
Go to “Settings” > “Apps” > “Google Play Store” > “Storage” > “Clear Cache” and “Clear Data”.
2. Restart Your Device
Sometimes, a simple device restart can solve the problem.
3. Remove and Add Back Your Google Account
Go to “Settings” > “Accounts” > “Google” > Select your account > “Remove Account”. Then, add your account back by going to “Settings” > “Accounts” > “Add Account” > “Google”.
4. Check Your Internet Connection
Make sure you have a stable and strong internet connection.
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5. Uninstall Updates from Google Play Store
Go to “Settings” > “Apps” > “Google Play Store” > “Three-dot Menu” > “Uninstall Updates”. This will restore the app to its factory version.
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6. Reset App Preferences
Go to “Settings” > “Apps” > “Three-dot Menu” > “Reset App Preferences”. This will reset all app preferences, including disabled apps, background data restrictions, and permission restrictions.
7. Perform a Factory Reset
This is a drastic measure, but if all else fails, you can perform a factory reset on your device. Note that this will erase all data on your device, so make sure to back up your important data before proceeding.
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