Fix ‘Instagram Insights Not Working’ Problem


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Instagram Insights is a built-in analytics tool in Instagram that gives users access to view insights on your audience’s engagement with specific posts, Stories, videos, Reels and Live videos. Now suddenly some Instagram users are facing “Instagram Insights Not Working” & “Instagram Insights Not Showing” issue.


Instagram Insights is a valuable tool for businesses, influencers, and creators as it helps them understand their audience, track the success of their content strategy, and make data-driven decisions to improve their Instagram presence.

Fix 'Instagram Insights Not Working' Problem

So if you’re experiencing Instagram Insights Not Working issue, then this article could help you to get rid from this Instagram Insights Not Loading problem.


Why is My Instagram Insights Not Working?

There could be several reasons why is your Instagram insights not working. Here are a few possible explanations.

  1. Temporary Technical Issue – Instagram occasionally experiences technical glitches or server outages that can impact the availability and functionality of certain features, including insights.
  2. Account Eligibility – Instagram insights are available to business and creator accounts. If you are using a personal account, you may not have access to insights. You can check your account type.
  3. Recent Account Changes – If you recently converted your personal account to a business or creator account, it may take some time for the insights feature to become available. Instagram typically requires a short period to process the changes and activate the insights feature for new account types.
  4. Limited Data – Instagram insights provide analytics based on your account’s activity and engagement. If you have a relatively new account or your posts have low engagement, there may not be enough data available for insights to generate meaningful analytics.
  5. Location Restrictions – In some cases, Instagram insights may be limited or unavailable in certain regions or countries due to privacy or legal considerations. If you are accessing Instagram from a restricted location, it could affect the availability of insights.

How to Fix “Instagram Insights Not Working” Problem?

If you’re experiencing issues with an Instagram Insights Not Working, here are some steps you can take to try to resolve the Instagram Insights Not Working problem.

1. Check Your Internet Connection

Ensure that you have a stable internet connection. Poor or unstable internet connectivity can cause issues with loading insights. Try connecting to a different Wi-Fi network or switch to mobile data to see if the problem persists.

2. Update the Instagram App

Make sure you have the latest version of the Instagram app installed on your device. Outdated versions may have bugs or compatibility issues that could affect the functionality of insights. Visit your device’s app store to check for updates.

3. Clear App Cache and Data (Android)

If still you’re experiencing Instagram Insights Not Working issue, clearing the app cache and data can sometimes resolve issues. Go to your device’s Settings > Apps > Instagram> Clear cache > Clear data. Please note that clearing data will log you out of the app, so make sure you know your login details.


4. Restart the Instagram App

Close the Instagram app completely and relaunch it. This simple step can often resolve temporary glitches or issues that may be causing insights to malfunction.

5. Reinstall the Instagram App

If other troubleshooting steps haven’t worked, you can try uninstalling and reinstalling the Instagram app. This process can help resolve any corrupted files or issues with the app installation.

6. Contact Instagram Support

If none of the above solutions work, you can reach out to Instagram’s support team for assistance. Visit the Instagram Help Center on their website or report the issue directly through the app. Provide them with specific details about the problem you’re facing, including any error messages you may have encountered.

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